Payment and Security

When making a purchase online, the information required, (for example, credit or debit card number, expiration date, name, mailing address, telephone number and email address) is to allow us to process your order. We use the information for purely legitimate business, and will never pass on your details to an outside party without your permission. We maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. 

Sage Pay

Our Payment Service Provider is Sage Pay – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards. Sage Pay is PCI and DSS (Payment Card Industry Data Security Standards) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

In addition, you know that your session is in a secure encrypted environment when you see the https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected. If you are concerned in anyway regarding internet security, please contact us.

Privacy

Caroline Randell Lingerie Boutique is committed to respecting customer privacy and security of information passed to the company. We collect information from its online visitors on a voluntary basis when signing up to the newsletter. Typically we will ask for your name, telephone number, home address and email address. You will be able to unsubscribe at any point should you wish to by clicking the unsubscribe box at the bottom of our e-mails, or by logging into your account.