Our Men’s Guide walks you through choosing lingerie as a gift. The easiest way to find her size is to check the label on the bra she wears most, and note whether she prefers padded or non-padded styles and thongs, briefs or French knickers. If you’re still unsure, silk nightwear, babydolls and loungewear come in simple sizes from XS (UK 8) to XL (UK 16). Our cheeky lingerie gifts are often one size. You can also check our Size Chart and How to Measure Bra Size guide.

Of course, this is what we love doing. Our gift concierge can put together a gift list for you with the right sizes, often based on her previous purchases with us. She can also add favourites to her wishlist by clicking the heart on any product, then email it to you. Call the boutique on 020 8946 6171, WhatsApp us on +44 7551 665064, or email info@carolinerandell.co.uk and we will happily make a special selection just for you.

Yes. Every order is hand packed in our boutique and sent in plain outer packaging with no reference to Caroline Randell, so the surprise stays a surprise.

Yes. Gifts bought from 16 November 2026 can be exchanged or refunded until 5 January 2027. You can get in touch if you need any help finding an alternative size or style. View our full returns policy here.

Yes. Add gift wrapping to your basket for £5. Your gift will arrive in our branded embossed gift box with our signature tissue paper and a silky ribbon bow. You can also add a personal gift message at checkout. 

We offer a complimentary gift wrapping service in store for gifts purchased over £100.

Yes. Simply enter her address as the delivery address at checkout, add gift wrapping and write a gift message. For gift cards, choose “I want to send this as a gift” and we’ll email it straight to her.

Yes, and they’re one of our most popular gifts. Our e-gift cards are available from £25 to £1,000, are emailed instantly and are valid for 12 months. They can be spent online or in our Wimbledon Village boutique, which makes them perfect for last-minute gifts. If you’d prefer a gift card sent by post, just email info@carolinerandell.co.uk.

Yes. Our boutique at 6 Church Road, Wimbledon Village, London SW19 5DL is known for expert bra fitting, and we fit by eye. A gift card paired with a fitting is a really lovely present. We’re open Monday to Saturday, 10am to 6pm. Visit us

Standard delivery (Royal Mail Signed For, 2–3 working days) is £3.95, or free on orders over £125. Please order by 3pm Friday 18 December. 

Express Next Day delivery (Royal Mail Special Delivery) is £6.95, or free over £500. Please order by 3pm on Wednesday 23 December. 

Orders placed before 3pm on a weekday are dispatched the same day. See our delivery information for full details.

Yes, we ship worldwide. US orders are sent duties paid, so there’s nothing extra to pay on arrival: standard delivery is $25 (5–18 working days) and DHL Express is $50 (2–3 working days). Europe and the rest of the world cost £15 for standard or £28 for DHL Express, and local import duties may apply. 

For international Christmas delivery, please order standard shipping by Friday 4 December. and with DHL Express by Thursday 17th December. You can see our  Full shipping details

Around 50 designer brands, many found on our buying trips to Paris. They include Aubade, Simone Pérèle, Marie Jo, Lise Charmel, Empreinte and Huit for lingerie; Marjolaine, Luna di Seta and Laurence Tavernier for nightwear; and Wolford, Rosie Sugden, Santibé and Hanky Panky for stocking filler gifts. Explore our luxury lingerie brands.