We aim to dispatch all packages as swiftly as possible, subject to stock availability.

Any orders placed on Saturday or Sunday will be dispatched on the following Monday.

Express Next Day delivery orders placed after 3pm will be processed on the next working day.

If you have any special delivery requirements, please contact us and we will try our best to meet these - info@carolinerandell.co.uk | +44 208 9466 171

Packaging
Your items are hand packed by our team at the boutique and wrapped in either our standard packaging, or if you selected gift wrapping at checkout your purchase will arrive wrapped in our exclusively designed tissue paper and branded embossed gift box and topped off with a silky ribbon bow. Whether a treat for yourself or a gift for a loved one, we hope you will enjoy unwrapping your beautiful items.

All purchases are shipped in outer packaging which has no reference to the company, keeping your gorgeous purchases a secret.

UK Delivery Service 

 Cost 

Timing

Standard Delivery for order over £100  Free

 

Free

2-6 working days 

Royal Mail Recorded –Signed For

Standard Delivery

£3.95

2-6 working days

Royal Mail Recorded Signed For

Express Next Day Delivery Guaranteed before 1pm

 

£6.95

 

Next Working Day Delivery

Royal Mail Special Delivery – Signed For

Saturday Delivery Guaranteed before 1pm

 

£10.95

 

Next Working Day Delivery

Royal Mail Special Delivery – Signed For

 

 

Europe

Cost

Timing

Standard Delivery - Royal Mail International (4-8 working days)

£10.00

4-8 working days - Signed For

Express Delivery - Courier (1-3 working days)

£20.00

1-3 working days - Signed For

 

Worldwide

Cost

Timing

Standard Delivery - Royal Mail International (5-10 working days)

£15.00

5-10 working days - Signed For

Express Delivery - Courier (1-3 working days)

£25.00

1-3 working days - Signed For

 

Duties & Taxes on European & International orders:

Please be aware that your orders are DDU (delivered duties unpaid) so you will be required to pay any local customs, taxes, or import duties at the rate set in your country. We have no control over these additional charges and can therefore not advise on what these may be.

Please do check what these might be within your countries import & duty rules. Unfortunately we are unable to assist with customs related payments, delays or restrictions.